| We are providing consulting, training and coaching services in Process Management, Strategy and Change Management (see Idea of process management).
We have more than 15 years experience (see Overview work experience).
Our Products - What we are doing - Do you have an issue in the following areas?
- Process Management
(Strategy, Process Development, Process Controlling, Process Culture)
(see pdf Process Management approach with main outcomes)
- Business Excellence, Change-Management
- Personal Excellence, Personal Growth
Our Services - What services are we offering - We are pleased to offer you our excellent services in:
- Consulting (see pdf Representative Projects)
- Training (see pdf Process Game)
- Coaching
We are convinced to support you as our customer professional, committed and reliable. (see pdf Customers Voices with Clients, Projects and Comments)
Do you have any question? Don’t hesitate and contact:
Dr. Ronald Schnetzer
Process Management • Training • Coaching
49 Pasteur (Ham Nghi St.) D1 Traubenweg 27
Ho Chi Minh City (Saigon) CH - 8700 Kuesnacht (Zurich)
Vietnam +84 908 491 763 Switzerland +41 79 789 51 27
Schnetzer@SchnetzerConsulting.ch
www.SchnetzerConsulting.ch
Process Management Idea
Focussing on process management means:
- A holistic, sustainable and systematic approach to ensure that customers, stakeholders and employees are satisfied with the services provided by the company.
- Combining and aligning all business excellence dimensions like strategy, leadership, employees, resources, processes, customers and business results.
- Increased efficiency, effectiveness, controllability, transparency and comprehensibility.
- Process development and process control, i.e. creating and designing an optimal balance of business strategy, business processes, organizational structures and company culture
- Using methods and techniques such as strategy and process analysis, process modelling, process visioning, services analysis, implementation of processes, roles and competencies, performance indicators, monitoring and controlling.
- Using principles of methods engineering, process ideas and process tools.
Overview work experience
We support you with the following work experience:
- 15 years of experience in business process management.
- Management consultant and business engineer for business processes, process management and process modelling.
- Consulting, conception for and collaboration on the establishment of several process management competency centres for banks, insurance companies and mail companies. Support with regard to ideas, methods and tools
- Project work for process design, business excellence and process management.
- Concept for and establishment of new courses and groups for basic and master classes.
- Training sessions, courses and teaching in companies and public schools about process management, business excellence, strategy, change management and personal growth.
- Personal coaching of several people (personal excellence)
- Publication of several books and articles.
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